England’s Chief Inspector of Hospitals has rated North East London NHS Foundation Trust as Requires Improvement. The trust was rated Requires Improvement for being Safe, Effective, Responsive and Well-led. It was rated Good for Caring following the inspection in April.
Care Quality Commission inspectors identified a number of areas where the trust must improve services as a priority. The child and mental health wards at the Brookside unit were a particular concern, says the report, in relation to staffing, restrictive practices, lack of incident reporting and lack of recovery orientated care planning.
Shortly after the inspection, the trust took action to temporarily close the Brookside unit after CQC issued a Warning Notice requiring significant improvements. It is scheduled to reopen this month.
Inspectors found that risks to mental health patients were not always dealt with properly. The trust had failed to ensure that the risks to patients at risk of suicide from ligature anchor points were identified, and made safe.
In the community health services there were major staffing shortages and recruitment challenges across all staff groups and localities. There were high caseloads for staff, high use of agency and bank staff, all which had an impact on the delivery of the services.
You can read the report in full at http://www.cqc.org.uk/provider/RAT/inspection-summary#overall